An exploratory analysis of internal communication in times of the COVID?19 pandemic

Communication is a key element for the success of any organization. The present study aims to construct and validate scale perception internal communication. It also intended assess whether there are differences in communication between employees who teleworking those in-person work times COVID-19 pandemic. methodology used quantitative nature based on questionnaire survey, with sample consisting 837 Portuguese individuals context. results show that structure composed three factors: organizational information, supervisors, colleagues. factor information showed higher levels workers telecommuting situations. hoped this will enrich academy enable managers use more effectively so organizations they manage become competitive.